Shift-Lead Retail Service Specialist - Auto Parts

O'Reilly Auto Parts; Slinger (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Slinger, Wisconsin, is seeking a Retail Service Specialist to assist the Store Manager in fostering excellent customer service and ensuring smooth store operations. The ideal candidate will have strong communication skills, a desire for career growth, and the ability to work well in a team environment.

The position offers competitive wages, benefits including medical, dental, and 401k with employer contributions, and opportunities for tuition assistance. Bilingual applicants are especially encouraged to apply as Spanish proficiency is highly desired.

Qualifications

• Bilingual candidates encouraged to apply.
• Ability to obtain RSS Certification is necessary.

Responsibilities

• Support the Store Manager and help lead customer service efforts.
• Supervise retail showroom customer service and team member performance.
• Handle all buy online/ship to store and transfer processes.
• Perform inventory management and oversee customer returns.
• Ensure compliance with company policies and procedures.

Skills

Strong communication skills

Bilingual abilities (Spanish highly desired)

Education

RSS Certification

Tools

ASE Certification

Job description

O'Reilly Auto Parts in Slinger, Wisconsin, is seeking a Retail Service Specialist to assist the Store Manager in fostering excellent customer service and ensuring smooth store operations. The ideal candidate will have strong communication skills, a desire for career growth, and the ability to work well in a team environment.

The position offers competitive wages, benefits including medical, dental, and 401k with employer contributions, and opportunities for tuition assistance. Bilingual applicants are especially encouraged to apply as Spanish proficiency is highly desired.