Shift Lead: Retail Ops & Customer-Centric Service

CVS Health; Edinburg (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part‑time Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. When managers are not onsite, you will lead the staff, oversee opening/closing tasks, and ensure smooth operations throughout the shift.

The role emphasizes strong communication, supervision, and a commitment to a positive shopping experience across CVS customers and patients, with openings for flexible hours and weekend shifts.

Qualifications

• Must demonstrate deductive reasoning and analytical thinking.
• Strong communication and supervision capabilities are required.
• Ability to work a flexible schedule including early mornings, overnights, and weekends.

Responsibilities

• Lead store staff when managers are not onsite to ensure smooth operations.
• Collaborate with store management and crews to drive execution and service quality.
• Supervise tasks by assigning, directing, and following up on activities.
• Communicate information effectively between management and staff.
• Assist customers with questions, problems and complaints to promote a positive experience.
• Maintain confidentiality of customer information and protect privacy.
• Price merchandise, stock shelves, and maintain displays and promotions.
• Reset departments following planograms and manage weekly promotional merchandise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a part‑time Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. When managers are not onsite, you will lead the staff, oversee opening/closing tasks, and ensure smooth operations throughout the shift.

The role emphasizes strong communication, supervision, and a commitment to a positive shopping experience across CVS customers and patients, with openings for flexible hours and weekend shifts.