Shift Lead: Restaurant Ops & Team Leadership

Shake Shack Enterprises, LLC; City of Niagara Falls (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Paid Time Off

Paid Parental Leave

Career growth

Commuter Benefits

Job summary

Shake Shack Enterprises, LLC is hiring for a shift leadership role in New York to manage service flow and guide a team of hourly Team Members, ensuring safety, cleanliness, and high service quality. The role includes interviewing candidates and supporting employee relations within a culture of Enlightened Hospitality.

Starting hourly rate ranges from $21.00 to $25.00, with an additional $2/hour for certain shifts after midnight; comprehensive benefits and development opportunities are provided

Qualifications

• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership

Communication

Problem solving

Job description

Shake Shack Enterprises, LLC is hiring for a shift leadership role in New York to manage service flow and guide a team of hourly Team Members, ensuring safety, cleanliness, and high service quality. The role includes interviewing candidates and supporting employee relations within a culture of Enlightened Hospitality.

Starting hourly rate ranges from $21.00 to $25.00, with an additional $2/hour for certain shifts after midnight; comprehensive benefits and development opportunities are provided