Shift Lead: Restaurant Ops & Guest Satisfaction

Carlisle Corporation; Olive Branch (MS); On-site; USD 36,000 - 52,000; Full time

Job summary

The Carlisle Corporation Wendy's in Olive Branch, MS is seeking a Restaurant Manager to oversee daily operations, drive customer satisfaction, and manage profitability on shift. You will own systems like crew scheduling and inventory management to ensure consistent service and quality.

Responsibilities include controlling labor costs, promoting sales, training crew, monitoring food costs, maintaining cleanliness, and enforcing health and safety standards while delivering world class service.

Qualifications

• 18+ years of age required.
• Experience in quick-service or restaurant management.
• ServSafe or equivalent certification preferred.

Responsibilities

• Oversee labor costs by scheduling for projected sales.
• Promote customer satisfaction and handle service issues.
• Monitor inventory and waste to control costs.
• Train crew on products, service standards, and safety.
• Ensure cleanliness and compliance with health policies.

Skills

Customer service

Leadership

Shift management

Food safety

Education

High school diploma

Job description

The Carlisle Corporation Wendy's in Olive Branch, MS is seeking a Restaurant Manager to oversee daily operations, drive customer satisfaction, and manage profitability on shift. You will own systems like crew scheduling and inventory management to ensure consistent service and quality.

Responsibilities include controlling labor costs, promoting sales, training crew, monitoring food costs, maintaining cleanliness, and enforcing health and safety standards while delivering world class service.