Shift Lead - Quality Service & Crew Training

The Wendy's Company; Fremont (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Meal discount during shift

Medical insurance

Dental insurance

Vision insurance

Short term disability insurance

Life insurance

Paid vacation time

401K savings plan

Free uniforms

Job summary

The Wendy's Company is seeking a Shift Manager to oversee Crew team operations, ensuring high-quality service and food. You will supervise, train, and coach crew members, delegate tasks, and monitor the execution of food safety and cost-control procedures.

This role focuses on guiding staff, maintaining safety standards, and supporting opening/closing activities. Franchisee-defined compensation and benefits may vary by location.

Qualifications

• 1+ years of restaurant or supervisory experience.
• Ability to legally work in the US.
• Minimum age 18.
• Ability to stand for long periods.
• Ability to work in a fast-paced environment and meet service standards.
• Ability to obtain Food Safety Certification.

Responsibilities

• Guide and coach crew members with assignments, instruction, and follow-through.
• Monitor tasks to ensure Quality, Service, and Cleanliness (QSC) and cost control.
• Assist with opening or closing procedures as needed.

Skills

Supervisory

Coaching

Training

QSC focus

Cost control

Job description

The Wendy's Company is seeking a Shift Manager to oversee Crew team operations, ensuring high-quality service and food. You will supervise, train, and coach crew members, delegate tasks, and monitor the execution of food safety and cost-control procedures.

This role focuses on guiding staff, maintaining safety standards, and supporting opening/closing activities. Franchisee-defined compensation and benefits may vary by location.