Shift Leader: Coach Crew, Ensure QSC, Flexible Schedule

The Wendy's Company; Massillon (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Job summary

The Wendy's Company is seeking a Shift Manager to lead Crew teams, assign tasks, coach staff, and ensure high quality service and food safety standards. You will train crew members, monitor QSC, and support cost-control measures in a fast-paced restaurant environment.

This role offers on-the-job training, advancement opportunities, and the chance to work within a franchise network that values customer service and operational excellence.

Qualifications

• At least 1 year of restaurant or supervisory experience.

Responsibilities

• Direct and coach crew members, including task delegation and follow-through.
• Provide on-the-job training and uphold QSC (Quality, Service, Cleanliness) standards.
• Assist with opening or closing procedures and cost-control measures.

Skills

Supervisory experience

Customer service

Food safety awareness

Job description

The Wendy's Company is seeking a Shift Manager to lead Crew teams, assign tasks, coach staff, and ensure high quality service and food safety standards. You will train crew members, monitor QSC, and support cost-control measures in a fast-paced restaurant environment.

This role offers on-the-job training, advancement opportunities, and the chance to work within a franchise network that values customer service and operational excellence.