Shift Lead: QSC, Training & Safe Service

The Wendy's Company; Galion (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discount

Merit increases

Medical, Dental, Vision insurance

Short term disability insurance

Life insurance

Paid vacation time

401K savings plan

Free uniforms

Job summary

The Wendy's Company is seeking a Shift Manager to oversee Crew team members, ensuring high-quality service and food safety. You will guide, train, and monitor staff, and help manage opening/closing procedures to support daily operations.

Qualifications include 1+ year in restaurant supervisory roles, strong customer service, and a focus on QSC standards. This position is based in the United States, with opportunities for advancement within the Wendy's brand.

Qualifications

• 1+ year of restaurant or supervisory experience.
• Ability to work in a fast-paced environment and meet service time standards.
• Ability to stand for long periods of time and maintain energy.

Responsibilities

• Assign, direct and follow up on Crew team activities to ensure timely service and quality.
• Provide guidance and coaching to crew team members.
• Ensure proper training and maintain safe working conditions.
• Monitor product Quality, Service and Cleanliness (QSC) and control costs.
• Open or close the restaurant as needed.

Skills

Supervisory experience

Customer service

Food safety

Training others

Education

High School Diploma or equivalent

Job description

The Wendy's Company is seeking a Shift Manager to oversee Crew team members, ensuring high-quality service and food safety. You will guide, train, and monitor staff, and help manage opening/closing procedures to support daily operations.

Qualifications include 1+ year in restaurant supervisory roles, strong customer service, and a focus on QSC standards. This position is based in the United States, with opportunities for advancement within the Wendy's brand.