Shift Lead: Coach, QSC & Opening Specialist

Wendy's Company; Tiffin (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Meal discount during shift

Performance feedback evaluations with

Job summary

Wendy's Company is seeking a Shift Manager to lead Crew members, assign tasks, coach, and ensure high-quality service in a fast-paced environment. You will monitor food safety, support training, and help uphold QSC while managing costs.

This role may involve opening or closing procedures and on-the-job advancement opportunities. Ideal candidates bring 1+ years of restaurant or supervisory experience, the ability to obtain Food Safety Certification, and a commitment to punctuality and team

Qualifications

• 1+ years of restaurant or supervisory experience.
• Ability to obtain Food Safety Certification.
• Legally eligible to work in the United States.
• Minimum age of 18 years.
• Ability to stand for long periods.
• Reliable, regular attendance and punctuality.
• Ability to work in a fast-paced environment and meet service time standards.
• Ability to take direction and work well with others.

Responsibilities

• Assign, direct, and follow up on Crew activities to ensure QSC and service standards.
• Provide guidance and coaching to crew members, including delegation and instruction.
• Ensure proper training for crew and uphold safety guidelines.
• Monitor costs and assist with cost control and food prep amounts.
• May open or close the shift as required.

Skills

Supervisory experience

Coaching

Training

Leadership

Food safety knowledge

Customer service orientation

Job description

Wendy's Company is seeking a Shift Manager to lead Crew members, assign tasks, coach, and ensure high-quality service in a fast-paced environment. You will monitor food safety, support training, and help uphold QSC while managing costs.

This role may involve opening or closing procedures and on-the-job advancement opportunities. Ideal candidates bring 1+ years of restaurant or supervisory experience, the ability to obtain Food Safety Certification, and a commitment to punctuality and team