Shift Lead Production Operator – Data-Driven Efficiency

Westrock Coffee Company; Conway (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Westrock Coffee Company in Conway, AR is seeking a Production Shift Leader to oversee the Second shift. You will lead Operators and Single Serve Team Members, ensure peak machine performance, and report issues to supervision and maintenance.

Responsibilities include daily shift briefings, data collection for shift reports, coordinating with Material Handlers for materials, and stepping in as shift leader when the supervisor is away.

Qualifications

• Attention to detail and clear communication are essential.
• Ability to train and supervise single-serve teammates.
• Experience with machine operations and MS Office.

Responsibilities

• Conduct daily team meetings with Operators and Single Serve Team Members.
• Collect data for Single Serve shift reporting at the beginning and end of every shift.
• Ensure machines run at peak performance and report issues to Supervisor and Maintenance Technicians.
• Record downtime and machine adjustments and share with Supervisor and Maintenance Technicians.
• Pursue continuing education on equipment when opportunities present themselves.
• Assist with breaks and lunches to maintain peak machine performance during shifts.
• Coordinate with Material Handlers to ensure proper raw materials at each machine and remove unused materials.
• If Supervisor is away, lead the shift to keep operations running smoothly.

Skills

Attention to Detail

Communication Skills

Lead Teammates

Train on Machines

Equipment Optimization

Mentoring

Data Collection

High School Diploma

MS Office

Education

High School Diploma or GED

Job description

Westrock Coffee Company in Conway, AR is seeking a Production Shift Leader to oversee the Second shift. You will lead Operators and Single Serve Team Members, ensure peak machine performance, and report issues to supervision and maintenance.

Responsibilities include daily shift briefings, data collection for shift reports, coordinating with Material Handlers for materials, and stepping in as shift leader when the supervisor is away.