Shift Lead: Own the Shift, Lead a Fast-Paced Team

Express Wash Operations LLC; Mount Pleasant (SC); On-site; USD 22,000 - 26,000; Full time

Job summary

Whistle Express in Mount Pleasant, SC is seeking a Shift Lead to set the tempo on the lot and guide a fast-paced team. You will own the shift when leadership is not on-site, ensure safety and quality, and drive engagement with members and services.

Open/close procedures, direct supervision, and guest-focused service are core. You will delegate tasks, monitor performance, and keep the site running smoothly in an outdoor environment.

Qualifications

• Experience leading a team in a fast-paced setting.
• Strong customer service and communication ability.
• Comfortable working outdoors and standing for long periods.

Responsibilities

• Greet customers and provide a positive experience.
• Direct the team during shifts and open/close procedures.
• Ensure vehicles are lined up and processed safely and efficiently.
• Identify and resolve operational issues quickly.
• Monitor wash quality and uphold Sparkle Assurance standards.

Skills

Team leadership

Customer service

Safety awareness

Job description

Whistle Express in Mount Pleasant, SC is seeking a Shift Lead to set the tempo on the lot and guide a fast-paced team. You will own the shift when leadership is not on-site, ensure safety and quality, and drive engagement with members and services.

Open/close procedures, direct supervision, and guest-focused service are core. You will delegate tasks, monitor performance, and keep the site running smoothly in an outdoor environment.