Shift Lead — Own the Shift, Lead the Crew

Express Wash Operations LLC; Melbourne (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Whistle Express in Melbourne, FL is seeking a Shift Lead to own and guide daily shift operations on the lot. You will lead a team, engage customers, and ensure safe, efficient processing of vehicles with a focus on quality and guest satisfaction.

The role emphasizes leadership, accountability, and a hands-on approach to running the site in the absence of senior management. It offers outdoor work, fast pace, and opportunities to drive sales through memberships and services.

Qualifications

• Experience leading a team in a fast-paced service environment.
• Ability to open/close the site and manage shift operations.
• Strong communication and customer service skills.
• Comfortable outdoors and physically active.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Direct vehicles safely through the wash process and monitor equipment for issues.
• Lead the shift team, delegating tasks and providing guidance as needed.
• Uphold quality standards and report any operational issues for improvement.

Skills

Leadership

Customer service

Team supervision

Safety compliance

Operations

Job description

Whistle Express in Melbourne, FL is seeking a Shift Lead to own and guide daily shift operations on the lot. You will lead a team, engage customers, and ensure safe, efficient processing of vehicles with a focus on quality and guest satisfaction.

The role emphasizes leadership, accountability, and a hands-on approach to running the site in the absence of senior management. It offers outdoor work, fast pace, and opportunities to drive sales through memberships and services.