Shift Lead: Own the Shift, Elevate the Team

Take 5 Car Wash; Cahaba Commons (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

Whistle Express in Cahaba Commons, Alabama, seeks a self-motivated Shift Lead to oversee daily operations and team performance on busy car wash days. You will lead by example, open and close the site, and ensure safety, speed, and guest satisfaction are top priorities.

This role requires physical activity and a proactive approach to problem-solving. The ideal candidate brings prior leadership experience, a customer-service mindset, and comfort working outdoors in a fast-paced environment.

Qualifications

• Prior leadership or team experience preferred.
• Willingness to work outdoors at a fast pace.
• Strong communication and guest service skills.

Responsibilities

• Greet customers and provide a positive, friendly experience; answer questions about services and memberships; promote unlimited wash memberships.
• Direct vehicles into the wash tunnel, prepare vehicles, and monitor equipment for safety and quality; enforce safety protocols and resolve issues quickly.
• Lead shifts, open/close procedures, delegate tasks, and monitor team performance to maintain smooth site operations.
• Inspect vehicles for quality after wash and suggest process improvements to exceed guest expectations.

Job description

Whistle Express in Cahaba Commons, Alabama, seeks a self-motivated Shift Lead to oversee daily operations and team performance on busy car wash days. You will lead by example, open and close the site, and ensure safety, speed, and guest satisfaction are top priorities.

This role requires physical activity and a proactive approach to problem-solving. The ideal candidate brings prior leadership experience, a customer-service mindset, and comfort working outdoors in a fast-paced environment.