Shift Lead: Own the Lot, Elevate the Team

Take 5 Car Wash; Nashville (TN); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Whistle Express is seeking a Shift Lead to guide the crew on site, ensure smooth operations, and maintain high service standards. You will lead by example, manage opening/closing procedures, and handle daily challenges with the team.

The role requires hands-on leadership, comfort with outdoor conditions, and a focus on safety and guest satisfaction during fast-paced shifts. Prior supervisory experience is a plus and the position emphasizes ownership and accountability.

Qualifications

• Prior leadership or team experience is a plus.
• Willingness to work outdoors and at a fast pace.
• Strong communication and guest service skills.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Ensure safe and efficient vehicle processing and wash flow.
• Lead the team during shifts and delegate tasks as needed.
• Inspect vehicles and maintain wash quality by checking for missed spots and issues.

Skills

Leadership

Customer engagement

Team supervision

Safety awareness

Outdoor work

Job description

Whistle Express is seeking a Shift Lead to guide the crew on site, ensure smooth operations, and maintain high service standards. You will lead by example, manage opening/closing procedures, and handle daily challenges with the team.

The role requires hands-on leadership, comfort with outdoor conditions, and a focus on safety and guest satisfaction during fast-paced shifts. Prior supervisory experience is a plus and the position emphasizes ownership and accountability.