Shift Lead Opportunity with Crumbl MO

Crumbl - Columbia MO; Columbia Township (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Help Run Columbia's Top-Ranked Cookie 

Job summary

Crumbl Columbia MO is seeking a Shift Lead to run day-to-day operations, lead the team, ensure top-notch customer service, and keep the store running smoothly.

You’ll be part of a locally owned Crumbl location with opportunities to grow into leadership roles. Training is provided; compensation ranges from $16–$18 per hour. Address: 21 Conley Road, Columbia, MO 65201.

Qualifications

• Must be at least 18 years old.
• Reliable, punctual, and comfortable working in a fast-paced environment.
• Strong communication skills and a positive, team-first attitude.
• Comfortable leading and coaching team members during a shift.
• Ability to stand for extended periods and lift up to 50 lbs.
• Must obtain a Columbia/Boone County Public Health Food Handler Card before your first shift.

Responsibilities

• Provide friendly, efficient customer service
• Lead and support team members during assigned shifts
• Handle opening/closing procedures and daily operational tasks
• Step in to resolve customer issues and support the team as needed
• Follow all food safety and sanitation guidelines
• Assist with inventory, restocking, and maintaining store presentation

Skills

Team leadership

Strong communication

Customer service

Punctual

Reliability

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Help Run Columbia's Top-Ranked Cookie Shop

Hi there! I'm Beverly, and along with my husband Chad, we opened this Crumbl location back in November 2020. What started as a dream has grown into one of the top cookie shops in the entire Crumbl brand and none of that happens without the right team behind the counter and in the kitchen.

We're not just looking for someone to fill a shift. We're looking for someone who wants to lead a team that shows up for each other and takes pride in what they do. Someone who naturally steps up, keeps people motivated, leads by example, and genuinely enjoys making people's day a little sweeter.

Our Thriving Crumbl Location: 21 Conley Road, Suite R, Columbia, MO 65201

Compensation: $16–$18/hour

Why You'd Like Working Here

• You've led people before and want a store small enough that your work actually shows
• You like owning a shift start to finish rather than waiting to be told what's next
• You want to build a team, not just supervise one
• You want a path toward running a store, and owners who are around to teach you

A Glance at Crumbl Columbia

We're a locally owned Crumbl location and proud to be one of the Top 40 bakeries out of more than 1,100 nationwide. We work hard, we have fun, and we love being part of Crumbl's mission to bring friends and family together over a box of the best desserts in the world.

We're proud to give back to our community, supporting local hospitals, the Ronald McDonald House, local law enforcement, and the Women's Shelter.

Curious what we make? Take a look.

Meet the Owners:

Beverly Davis: Co-Owner

Before becoming a business owner, Beverly built experience across several industries, but she's always been someone who loves connecting with people and being part of a great community. As a mom of four, family is at the heart of everything she does. When she's not working, you'll likely find her crafting, spending time with family, or enjoying anything volleyball related.

Chad Davis: Co-Owner

Husband to Beverly and dad of four, Chad brings a hands-on background in manufacturing, electrical work, and the food industry to their business. He's a natural builder who enjoys working with his hands, whether he's tackling a project, working in the yard, or building something from scratch. When he's not working, family time is always at the top of his list.

About the Shift Lead Role

We're hiring a Shift Lead to join our team. Shift Leads help run day-to-day operations during their shift leading the team, ensuring quality and customer service standards, and keeping things operating smoothly.

What You'll Need

• Must be at least 18 years old
• Reliable, punctual, and comfortable working in a fast-paced environment
• Strong communication skills and a positive, team-first attitude
• Comfortable leading and coaching team members during a shift
• Ability to stand for extended periods and lift up to 50 lbs
• Must obtain a Columbia/Boone County Public Health Food Handler Card before your first shift

Responsibilities

• Provide friendly, efficient customer service
• Lead and support team members during assigned shifts
• Handle opening/closing procedures and daily operational tasks
• Step in to resolve customer issues and support the team as needed
• Follow all food safety and sanitation guidelines
• Assist with inventory, restocking, and maintaining store presentation

What We Offer

• Hands-on training; no experience necessary
• A fun, close-knit team environment
• Opportunities to grow into leadership roles
• Employee discounts

Tips

• Be part of a locally owned, award-recognized Crumbl location

Sound like a good fit?

Davis Legacy Inc is an equal opportunity employer.