Shift Lead - Operations, Training & Customer Service

Arby's, Inc.; Auburn Hills (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discounted meals!

Opportunities for growth and promotion

Job summary

Arby's in Auburn Hills, MI is seeking a Shift Manager to support the General Manager and Assistant Manager, ensuring smooth shift operations and delivering excellent customer service. You will train team members and help lead performance initiatives in a fast-paced environment.

You will also gain experience across restaurant operations, from service to food preparation, cash handling, and inventory management while advancing your career with growth opportunities.

Qualifications

• Minimum of 1+ year in foodservice; Serve Safe Certification is a plus.
• Strong communication skills and the ability to manage multiple tasks.
• Experience with inventory, cost controls, and cash handling.

Responsibilities

• Managers will be primary support to the general manager.
• Managers ensure all aspects of the operation are running smoothly.
• This includes service, food safety, and cost controls during their shifts.
• Managers supervise a shift of up to 15 employees and comply with all labor laws.

Skills

Customer service

Strong communication

Multitasking

Time management

Education

Serve Safe Certification

Job description

Arby's in Auburn Hills, MI is seeking a Shift Manager to support the General Manager and Assistant Manager, ensuring smooth shift operations and delivering excellent customer service. You will train team members and help lead performance initiatives in a fast-paced environment.

You will also gain experience across restaurant operations, from service to food preparation, cash handling, and inventory management while advancing your career with growth opportunities.