Shift Lead - No Late Nights, Fast-Casual Dining

Cheeseburger Bobby's; Hiram (GA); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Tips

Meal Discounts

No Late Nights

Friendly Co-Workers

Flexible Schedule

Career Growth

Descripción de la vacante

Cheeseburger Bobby’s is seeking a qualified shift leader to manage all transactions with customers efficiently and accurately. You will supervise a shift to ensure the highest levels of customer satisfaction, speed of service, and food quality while maintaining safety and sanitation policies.

The role requires strong communication, a friendly customer-facing approach, and the ability to lead a small team on a fast-paced service line.

Formación

• Be able to bend, stoop, lift and move items up to 40 lbs. without assistance.
• Move and stand for long periods of time.
• Must have reliable transportation.

Responsabilidades

• Work with customers in a fast-paced environment
• Oversee a staff of 3 to 10 employees by scheduling breaks and assigning tasks
• Monitor customer traffic and make adjustments to decrease waiting times
• Handle customer complaints and resolve issues
• Ensure all employees charge customers for menu items and extras as well as use proper portion controls
• Make sure cash handling procedures are followed
• Conduct inspection of food product storage units to confirm proper temperatures and conditions are maintained and food is covered, labeled, and dated
• Oversee cleaning and maintenance of prep areas, dining room, front line, restrooms, customer service and beverage areas to exceed sanitation standards
• Maintain a clean and well-groomed professional appearance at all times
• Display team-building skills and handle all assignments with a positive and enthusiastic attitude
• Communicate with the Restaurant Manager daily on operational issues including sales trends, employee performance, and customer complaints

Conocimientos

Customer service

Communication

Physical stamina

Descripción del empleo

Cheeseburger Bobby’s is seeking a qualified shift leader to manage all transactions with customers efficiently and accurately. You will supervise a shift to ensure the highest levels of customer satisfaction, speed of service, and food quality while maintaining safety and sanitation policies.

The role requires strong communication, a friendly customer-facing approach, and the ability to lead a small team on a fast-paced service line.