Shift Lead Licensed Veterinary Technician (LVT)

Banfield Pet Hospital; Woodstock (GA); On-site; USD 3,444,000 - 4,959,360; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Student Debt Relief program

Paid time off

Job summary

Banfield Pet Hospital in Woodstock, GA is hiring a full-time Licensed Veterinary Technician (LVT) Shift Lead. A sign-on bonus is available for this location at Woodstock Square Ave. The pay range is $24.66 to $35.62 per hour, with final rate based on experience, skills and education.

The role includes leading the tech team, promoting preventive care, client education, and coordinating patient flow. Training, compliance with state laws, and opportunities to mentor staff are provided.

Qualifications

• Certification or licensure as a veterinary technician (CVT, RVT, LVT, LVMT).
• Preferred AVMA-accredited degree in veterinary technology (Associate’s or Bachelor’s).

Responsibilities

• Actively recruit new clients by promoting hospital services and preventive care.
• Manage flow of clients and pets to maximize productivity and client care.
• Provide professional service, educate clients about pet health, perform non-veterinarian procedures as allowed.
• Assist with scheduling, documentation, and dispensing per veterinarian’s instructions.
• Mentor and train paraprofessional staff; ensure proper medical charting and records.
• Assist with surgery as applicable and maintain safety in treatment areas.
• Ensure compliance with state practice acts and clinic protocols.

Skills

Licensed Veterinary Technician

Education

AVMA-accredited veterinary technology program

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

For a limited time, we are offering a sign‑on bonus for a full‑time Licensed Veterinary Technician (LVT) Shift Lead for the following location: Woodstock: 142 Woodstock Square Ave, Woodstock, GA 30189.

The pay range for this role is $24.66 - $35.62 per hour.

The pay range listed reflects a general hiring range for the area and the first level of the job, with the specific rate and sign‑on bonus amount determined based on the candidate’s experience, skill level, abilities, education, and may vary depending on location and minimum wage laws.

This posting will remain open for a minimum of two weeks from the position posted date.

Summary Of Job Purpose And Function

Banfield aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. We believe that hiring people with diverse perspectives, ideas, and cultures enables us to deliver the highest quality preventive care.

Role Responsibilities

• Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventative care and pet health needs.
• Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Provide professional, efficient and exceptional service at all times, encouraging hospital visits, welcoming clients and pets, ensuring they are comfortable, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work, and monitoring hospitalized or surgical pets.
• Upon approval from supervising veterinarian, perform veterinary technician appointments under direction and supervision of a veterinarian and in compliance with state law.
• Assist incoming clients by completing required documentation, entering pet information and history, utilizing proper collars and tags for identification, and ensuring prompt service.
• Assist outgoing clients by providing instructions, information and invoices, dispensing prescription items per the veterinarian’s instructions, selling retail products and scheduling future appointments.
• Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
• Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care, maximize the veterinarian’s productivity and communicate with other associates to maintain patient flow.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Train and mentor new paraprofessional associates.
• Quality check medical records, home medications, regulatory documentation, hospital cleanliness and timeliness of doctors seeing exam room patients.
• Utilize technical skills to the fullest within state practice acts regarding the duties of credentialed veterinary technicians and conduct administrative functions as necessary.

Leadership Responsibilities

• Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.
• Support Practice Manager in hospital labor management.
• May assist Practice Manager in the selection, training, and day‑to‑day supervision of the paraprofessional team.
• Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care.
• Provide effective communication between associates, clients, hospital leadership and Central Team Support.
• Ensure all hospital associates adhere to Banfield dress and grooming guidelines.
• Prepare whole team on cases scheduled for the day, assist with any transfers of cases from the day before or external referrals to provide continuity of care, triage the treatment board.
• Assist Practice Manager in identifying potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede doctors in providing world‑class preventive care and client service.
• Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions.
• Address broken equipment issues and assist in inventory management.

Requirements

Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT).

Preferred

• Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program.

Commitment Beyond Qualifications

Being a veterinary technician requires much more than AVMA certified credentials. It means bringing your talents, skills, dedication, and a desire for developing alongside your peers. Most importantly, it means showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives.

Your wellbeing matters

We look to all associates, including veterinary technicians, to adopt our Five Principles — Quality, Responsibility, Mutuality, Efficiency, and Freedom. While on‑paper qualifications are important, we actively seek vets who thrive on delivering outstanding client and pet experiences.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best‑in‑Class Student Debt Relief Program (for Full‑Time DVMs).
• Paid Time Off and Holidays.
• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling.
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance.
• Company‑Paid Short‑term and Long‑term Disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance (for Eligible Positions).
• Backup Child and Elder Care and Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy.
• Voluntary Protection Benefits.
• Legal Plan.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.

Potential as Big as Your Passion

• Performance Development Plans (PDP) designed to help you define and achieve your career goals.
• Practice‑paid continuing education opportunities and the chance to attend partner conferences.
• Free membership to NAVTA, practice‑paid subscription to VetFolio, and a 50% discount for VetGirl.
• Opportunities to lend your skills to local communities where you live and serve.
• Ability to grow into leadership roles at the field and practice level.

Support that helps you thrive

We’ve created a structure that includes leadership and support at the hospital level, in the field, and at our headquarters, all with one goal in mind: helping you deliver quality care for all pets.

Commitment to community wellness

Through volunteering efforts and programs designed to benefit local shelters and rescues, we strengthen the pet‑human connections in our communities.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.