Shift Lead Licensed Veterinary Technician (LVT)

Medical Management International, Inc.; Arlington (TX); On-site; USD 33,971 - 49,070; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Continuing Education Allowance

Mental Health and Wellbeing Resources

Job summary

VCA Inc. is seeking a full-time Licensed Veterinary Technician (LVT) Shift Lead to support Banfield Pet Hospital locations in Texas. The LVT will play a crucial role in managing client care, promoting services, and assisting veterinarians.

The ideal candidate will hold a Veterinary Technician Certification, preferably with an Associate’s or Bachelor’s degree. The position offers competitive pay, sign-on bonuses, and a comprehensive benefits package, including medical, retirement plans, and paid time off.

Qualifications

• Valid Veterinary Technician Certification or Licensure is required.
• Experience in client service and veterinary practices is preferred.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Provide exceptional service and educate clients about pet health.
• Assist with surgeries and train new associates.

Skills

Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT)

Communication skills

Client service

Education

Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

For a limited time, we are offering a sign-on bonus for a full-time Licensed Veterinary Technician (LVT) Shift Lead to support one or more of the following Banfield Pet Hospital locations:

• Arlington South: 203 Merchants Row, Ste 101, Arlington, TX 76018
• Grand Prairie: 2860 S State Hwy 161, Ste 140, Grand Prairie, TX 75052

The pay range for this role is $24.66 - $35.62/hour. The pay range listed reflects a general hiring range for the area and the first level of the job, with the specific rate and sign-on bonus amount determined based on the candidate’s experience, skill level, abilities, education, and may vary depending on location and minimum wage laws.

This posting will remain open for a minimum of two weeks from the position posted date.

Job Overview

Banfield aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. We believe hiring people with diverse perspectives, ideas, and cultures allows us to deliver the highest quality of preventive care. As a Banfield Licensed Veterinary Technician, you will work alongside pet health care experts to make a difference in the lives of the pets and clients we serve.

Responsibilities

• Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventive care, and pet health needs.
• Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Provide professional, efficient, and exceptional service at all times, encouraging hospital visits, welcoming clients and pets, ensuring comfort, educating them about their pet’s health, and performing or preparing procedures that do not require veterinarian assistance.
• Upon approval from supervising veterinarian, perform veterinary technician appointments under the direction and supervision of the veterinarian and in compliance with state law.
• Assist incoming clients by completing required documentation, entering pet information and history into the computer, using proper collars and tags for identification, and ensuring prompt service.
• Assist outgoing clients by providing necessary instructions, information, and invoices, dispensing prescription items per the veterinarian’s instructions, selling retail products, and scheduling future appointments.
• Manage finances by maintaining accurate balances and following proper opening and closing procedures.
• Act as the extra eyes, ears, and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian’s productivity, communicating with other associates to maintain patient flow.
• Obtain relevant information and history from clients and maintain complete medical charts.
• Ensure the safety of pets, clients, and associates by using safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Train and mentor new paraprofessional associates.
• Quality check medical records, go-home medications, regulatory documentation, hospital cleanliness, and timeliness of doctors seeing exam room patients.
• Utilize technical skills to the fullest within state practice acts regarding the duties of credentialed veterinary technicians.
• Conduct administrative functions as necessary.
• Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
• Support Practice Manager in hospital labor management, selecting, training, and supervising the paraprofessional team, and creating an environment where a team delivers quality, efficient, and effective veterinary care.
• Provide effective communication between associates, clients, hospital leadership and Central Team Support.
• Ensure all hospital associates adhere to Banfield dress and grooming guidelines.
• Prepare the whole team for cases scheduled for the day, assist with transfers of cases from day before or external referrals, triage the treatment board.
• Assist in identifying potential bottlenecks and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world-class preventive care and client service.
• Confer with field leadership and assist with client resolution decisions, invoice adjustments, and client experience exceptions.
• Address broken equipment issues and assist in inventory management.

Qualifications

• Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT).
• Preferred Associate’s or Bachelor’s degree from an AVMA accredited veterinary technology program.

Commitment Beyond Qualifications

Being a veterinary technician requires more than credentials. It means bringing your talents, skills, dedication, and desire for development alongside your peers, and showing up each day with a passion for pets and preventive care.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Best-in-Class Student Debt Relief Program for Full-Time DVMs.
• Paid Time Off and Holidays.
• Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.
• Associate Life Insurance (company-paid) & supplemental life insurance options.
• Company-Paid Short- and Long-Term Disability.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing Education Allowance for Eligible Positions.
• Backup Child and Elder Care & Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy program.
• Voluntary Protection Benefits.
• Legal Plan covering a wide range of needs.
• Identity Protection services.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.

Equal Opportunity & Diversity

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our purpose: A BETTER WORLD FOR PETS.