Shift Lead - Lead Team, Drive Guest Satisfaction

Taco Bell; Harper Woods (MI); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships

Job summary

A popular fast-food restaurant is seeking a Shift Lead to oversee day-to-day operations, ensuring consistent customer satisfaction and team performance. You'll manage shifts, resolve customer complaints, and assist with financial management. Ideal candidates have at least a year of restaurant or retail experience, strong leadership skills, and are committed to fostering a positive work environment. Benefits include competitive pay, flexible schedules, and various employee perks.

Qualifications

• 1 year of restaurant/retail experience, preferably 3 months as shift lead.
• Excellent communication and leadership skills.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts ensuring team meets Taco Bell's standards.
• Resolve customer complaints quickly.
• Assist the GM with inventory and labor management.

Skills

Communication skills

Management skills

Organizational skills

Customer satisfaction

Basic Math skills

Conflict resolution

Job description

A popular fast-food restaurant is seeking a Shift Lead to oversee day-to-day operations, ensuring consistent customer satisfaction and team performance. You'll manage shifts, resolve customer complaints, and assist with financial management. Ideal candidates have at least a year of restaurant or retail experience, strong leadership skills, and are committed to fostering a positive work environment. Benefits include competitive pay, flexible schedules, and various employee perks.