Shift Lead: Fast-Paced Restaurant Leadership

Taco Bell; Fall River (MA); On-site; USD 17,908 - 31,684; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on various services

Job summary

A popular fast-food chain is seeking a dynamic Shift Lead to inspire team performance and ensure exceptional customer service. In this role, you will manage shifts efficiently, resolve customer concerns, and promote team member development. Ideal candidates have restaurant experience and strong leadership qualities. Enjoy competitive pay, flexible schedules, and various company benefits while contributing to a fun work environment.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Physical dexterity required (the ability to move up to 45 lbs.).
• Attendance and punctuality a must.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee team members’ completion of Shift Excellence tasks.
• Resolve customer complaints quickly.
• Assist the GM in screening team member candidates.

Skills

Excellent communication skills

Management/leadership skills

Organizational skills

Basic math skills

Job description

A popular fast-food chain is seeking a dynamic Shift Lead to inspire team performance and ensure exceptional customer service. In this role, you will manage shifts efficiently, resolve customer concerns, and promote team member development. Ideal candidates have restaurant experience and strong leadership qualities. Enjoy competitive pay, flexible schedules, and various company benefits while contributing to a fun work environment.