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Benefits offered by this job
Free meals
Flexible schedules
Vacation pay and additional Paid Time Off
Medical benefits
401k retirement plan with 6% match
Health and wellness programs
Discounts on mortgages, vehicles, and gym memberships
Job summary
A renowned fast-food chain is looking for a Shift Lead who will be responsible for ensuring customer satisfaction while leading and coaching the team. The ideal candidate should have at least one year of restaurant or retail experience, excellent communication skills, and the ability to manage team dynamics effectively. This role offers a competitive hourly pay range and additional perks, including free meals and scholarship programs.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Accessibility to dependable and reliable transportation.
Attendance and punctuality are a must.
Responsibilities
Ensure consistent customer satisfaction using the MIC Success Routine.
Oversee Team Member tasks and maintain cleanliness.
Resolve customer complaints quickly.
Provide feedback on Team Member performance.
Assist in screening Team Member candidates.
Skills
Excellent communication skills
Management/leadership skills
Organizational skills
Basic Math skills
Physical dexterity
Job description
A renowned fast-food chain is looking for a Shift Lead who will be responsible for ensuring customer satisfaction while leading and coaching the team. The ideal candidate should have at least one year of restaurant or retail experience, excellent communication skills, and the ability to manage team dynamics effectively. This role offers a competitive hourly pay range and additional perks, including free meals and scholarship programs.