Shift Lead - Lead a Fast, Friendly Team

Baskin-Robbins; Hampden (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance

Disability insurance

Life insurance

Job summary

Dunkin' Donuts franchisee in Hampden, ME seeks a Shift Leader to guide a store team on shift and deliver CARE-level service to customers. You will help manage daily operations, ensure quality, and contribute to a positive customer experience.

Ideal candidates will demonstrate leadership, teamwork, and a passion for service, with a mindset to grow into higher management through hands-on leadership on the floor.

Qualifications

• Ability to lead a store shift and develop the team.
• Deliver fast, friendly, and energetic service.
• Maintain quality and operational standards on shift.

Responsibilities

• Direct and support the store team during shifts.
• Ensure customers receive CARE level service and product quality.
• Oversee crew deployment and drive-thru performance, set goals, and communicate results.

Skills

Leadership

Customer service

Team management

Job description

Dunkin' Donuts franchisee in Hampden, ME seeks a Shift Leader to guide a store team on shift and deliver CARE-level service to customers. You will help manage daily operations, ensure quality, and contribute to a positive customer experience.

Ideal candidates will demonstrate leadership, teamwork, and a passion for service, with a mindset to grow into higher management through hands-on leadership on the floor.