Shift Lead - Lead a Busy Team with Flexible Schedule

Frederick Cheesesteaks, LLC; Frederick (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Family-friendly environment

Employee referral bonus

Performance bonus

Free food & employee discount

Competitive wages

Free uniforms & promotional gear

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Charleys Frederick County Square is hiring a restaurant manager/shift lead to grow with us as we open our first Charleys Cheesesteaks and Wings restaurant. This is an opportunity to become the store's General Manager, leading a diverse team and serving guests with a smile.

The role requires training and leadership across all stations and menu items, with flexibility for full-time or part-time shifts. Join a family-friendly environment focused on advancement and high standards.

Qualifications

• At least 1 year of restaurant experience.
• Able to stand for long periods and lift up to 35 pounds.
• Able to work safely around hot/cold cooking equipment.
• Honesty and integrity to promote Charleys and store values.
• Reads orders from a monitor and provides correct change.
• Handles raw, frozen, and cooked foods safely.
• Completes hands-on training and occasional coursework on devices.
• Remains calm and thrives under pressure.
• Respectful and professional to guests, vendors, teammates.
• Punctual and flexible for nights, weekends and holidays.
• Clean, neat, and professional appearance.
• Must be 18 years or older.

Responsibilities

• Master all positions and menu items (grill, toppings, prep, etc.).
• Communicate clearly with team to ensure perfect orders.
• Resolve customer issues and order discrepancies promptly.
• Train employees in safe food-handling procedures and menu details.
• Ensure timely arrival and completion of duties during shifts.
• Ensure food is prepared quickly and accurately to delight customers.
• Maintain equipment safely and in good working order.
• Enforce uniform and hygiene standards per policies.
• Identify opportunities to boost performance and happiness.
• Perform opening/closing procedures per store policies.
• Manage labor, food, and controllable costs for store success.
• Conduct daily/weekly inventory counts and assist with ordering.
• Enter all orders into the register, including discounted items.
• Be friendly and attentive to customer needs for a memorable experience.
• Assist with marketing and promotional efforts for community awareness.
• Interact professionally with vendors and service personnel.
• Inform senior management of significant issues promptly.
• Perform other duties as requested by senior management.

Skills

Team leadership

Customer service

Training ability

Job description

Charleys Frederick County Square is hiring a restaurant manager/shift lead to grow with us as we open our first Charleys Cheesesteaks and Wings restaurant. This is an opportunity to become the store's General Manager, leading a diverse team and serving guests with a smile.

The role requires training and leadership across all stations and menu items, with flexibility for full-time or part-time shifts. Join a family-friendly environment focused on advancement and high standards.