Lead Shift Manager - Fast-Paced Food Service, Flexible Hours

Blaze Pizza; Bowie (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Charley's in Bowie, MD is seeking an Assistant Shift Manager to oversee daily front-of-house and kitchen operations during busy shifts. You will train staff, supervise service, and ensure guest satisfaction while maintaining safety, quality, and compliance.

The role requires 2-3 years of food-service leadership, a flexible schedule including nights/weekends/holidays, and strong communication and teamwork. Experience with MS Office is a plus; you’ll work in a fast-paced, team-driven environment.

Qualifications

• 2-3 years of food service shift leader or assistant manager experience.
• Ability to work in a fast-paced environment.
• Flexible shift including nights, weekends and holidays.
• Strong customer service skills with work references.
• Strong leadership and interpersonal skills.
• Ability to communicate effectively with all levels.
• Ability to stand for at least 8 hours and lift up to 30 lbs.
• Proficient in MS Outlook, Word and Excel.

Responsibilities

• Accountable for all daily operations of the food service operation.
• Train and develop all food service personnel.
• Provide the best customer experience to every customer.
• Greet every guest with a smile and a sincere Hello.
• Demonstrate leadership and promote teamwork.
• Motivate staff to continually improve performance.
• Address employee relations issues effectively.
• Maintain inventory and control costs.
• Maintain equipment safety and efficiency.
• Manage fund reconciliation and inventory audits.
• Prepare or supervise paperwork.
• Ensure safety and security of the restaurant.
• Ensure compliance with local, state and federal laws.
• Maintain the restaurant environment and company policies.

Skills

Leadership

Customer service

Communication

Tools

MS Outlook

Word

Excel

Job description

Charley's in Bowie, MD is seeking an Assistant Shift Manager to oversee daily front-of-house and kitchen operations during busy shifts. You will train staff, supervise service, and ensure guest satisfaction while maintaining safety, quality, and compliance.

The role requires 2-3 years of food-service leadership, a flexible schedule including nights/weekends/holidays, and strong communication and teamwork. Experience with MS Office is a plus; you’ll work in a fast-paced, team-driven environment.