Shift Lead & Keyholder - Retail Sales & Service

Vireo Health, Inc.; Yulee (FL); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Eaze is a cannabis retailer with a growing footprint in Florida, and this role focuses on promoting and selling products while delivering excellent customer service. You will participate in opening and closing the store as a keyholder, greet customers, and help with inventory, merchandising, and training new staff.

The position emphasizes a fast-paced environment, compliant operations, and strong emphasis on customer satisfaction.

Qualifications

• Retail or hospitality customer service experience preferred.
• Ability to operate POS and handle cash, audits, and drops.
• Open/close the store as a keyholder and training support for new staff.
• Must be able to lift at least 25 lbs and stand for long periods.

Responsibilities

• Promote and sell products while delivering high levels of customer service.
• Open and close the store as a keyholder.
• Assist customers in-store, on the phone, and process online orders.
• Maintain store cleanliness, signage, price tickets, and merchandising.
• Support management in training new employees.

Skills

Customer service

Sales experience

Punctuality

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Job description

Eaze is a cannabis retailer with a growing footprint in Florida, and this role focuses on promoting and selling products while delivering excellent customer service. You will participate in opening and closing the store as a keyholder, greet customers, and help with inventory, merchandising, and training new staff.

The position emphasizes a fast-paced environment, compliant operations, and strong emphasis on customer satisfaction.