Shift Lead -Keyholder

Uptown Cheapskate Cypress; The Woodlands (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Uptown Cheapskate Cypress is seeking a Fashion Shift Lead/Keyholder to supervise daily store operations on-site in Cypress, TX. You will help open and close, assist staff, provide excellent customer service, and support visual merchandising while upholding brand standards.

As a keyholder, you will participate in buying processes by evaluating items, pricing, and maintaining inventory accuracy, with a focus on delivering a welcoming, inclusive shopping experience for our customers across the

Qualifications

• Experience in retail or resale fashion is a must! High level of customer service, cash handling, and store operations.
• Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment.
• Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition.
• Clear, professional communication skills
• Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software.
• Availability days, evenings, weekends, & holidays as needed
• Previous supervisory experience is +++. Buy-Sell-Trade experience is appreciated.

Responsibilities

• Buying, Opening & Closing procedures,
• Assisting staff, providing excellent customer service
• Assisting with visual merchandising
• Helping resolve concerns
• Monitoring sales performance and promoting activities
• Partnering with store leadership to maintain a safe, efficient work environment

Skills

Leadership

Customer service

Cash handling

Team motivation

Communication

Tools

POS systems

Store software

Tech literacy

Job description

Who we are: Uptown Cheapskate is a retail fashion exchange selling everything from GUCCI to GAP. Our target audience is young adults and we have a wide selection of brands and styles.

Role: Fashion Shift Lead/ Keyholder, flexible on-site role. This role supports daily store operations, including supervising team members, opening and closing procedures, and ensuring an organized, welcoming sales floor. The Keyholder role helps oversee the buying process by evaluating incoming clothing and accessories, pricing items, and maintaining inventory standards aligned with brand guidelines.

Day-to-day tasks include: Buying, Opening & Closing procedures, Assisting staff, providing excellent customer service, assisting with visual merchandising, and helping resolve concerns. The role also involves monitoring sales performance, supporting promotional activities, and partnering with store leadership to maintain a safe, inclusive, and efficient work environment.

Qualifications

• Experience in retail or resale fashion is a must! High level of customer service, cash handling, and store operations.
• Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment.
• Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition.
• Clear, professional communication skills
• Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software.
• Availability days, evenings, weekends, & holidays as needed
• Previous supervisory experience is +++. Buy-Sell-Trade experience is appreciated.

Job Positions: Avail in Cypress, TX and The Woodlands, TX stores