Keyholder-Team Lead

Uptown Cheapskate Cypress; Cypress (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Uptown Cheapskate Cypress is seeking a Fashion Shift Lead/ Keyholder to supervise daily store operations on-site. You’ll help open and close the store, lead a team, and ensure a welcoming sales floor while evaluating items for buying and pricing according to brand standards.

This role emphasizes customer service, training teammates, and maintaining inventory with a focus on fashion trends and sustainable resale.

Qualifications

• Experience in retail or resale fashion is a must; strong customer service and store operations.
• Leadership skills to train, motivate, and support a diverse team.
• Interest in fashion trends and sustainable resale with eye for quality.
• Clear, professional communication skills.
• Comfort with POS systems; willing to learn store software.
• Availability days, evenings, weekends, and holidays.
• Previous supervisory experience; Buy-Sell-Trade experience is appreciated.

Responsibilities

• Oversee daily store operations and supervise team members.
• Open and close procedures and maintain organized sales floor.
• Assist with buying, pricing, and inventory standards.
• Support visual merchandising and promotional activities.
• Monitor sales performance and ensure a safe, inclusive environment.

Skills

Retail experience

Leadership

Customer service

Cash handling

Communication skills

Technology familiarity

Availability weekends/holidays

Supervisory experience

Buy-Sell-Trade experience

Tools

POS systems

Job description

Benefits:

• Training & development
• Employee discounts
• Flexible schedule

Who we are: Uptown Cheapskate is a retail fashion exchange selling everything from GUCCI to GAP. Our target audience is young adults and we have a wide selection of brands and styles.

Role: Fashion Shift Lead/ Keyholder, flexible on-site role. This role supports daily store operations, including supervising team members, opening and closing procedures, and ensuring an organized, welcoming sales floor. The Keyholder role helps oversee the buying process by evaluating incoming clothing and accessories, pricing items, and maintaining inventory standards aligned with brand guidelines.

Day-to-day tasks include: Buying, Opening & Closing procedures, Assisting staff, providing excellent customer service, assisting with visual merchandising, and helping resolve concerns. The role also involves monitoring sales performance, supporting promotional activities, and partnering with store leadership to maintain a safe, inclusive, and efficient work environment.

Qualifications

• Experience in retail or resale fashion is a must! High level of customer service, cash handling, and store operations.
• Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment.
• Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition.
• Clear, professional communication skills
• Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software.
• Availability days, evenings, weekends, & holidays as needed
• Previous supervisory experience is +++. Buy-Sell-Trade experience is appreciated.

Job Positions: Avail in Cypress, TX and The Woodlands, TX stores