Keyholder-Team Lead

Uptown Cheapskate Cypress; The Woodlands (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Uptown Cheapskate Cypress is seeking a Fashion Shift Lead/Keyholder to support daily store operations, supervise team members, and manage opening/closing procedures on-site.

The role also includes overseeing the buying process, evaluating incoming items, pricing, and maintaining inventory standards aligned with brand guidelines, while delivering excellent customer service.

Qualifications

• Experience in retail or resale fashion is a must with high level of customer service, cash handling, and store operations.
• Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment.
• Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition.
• Clear, professional communication skills.
• Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software.
• Availability days, evenings, weekends, & holidays as needed.
• Previous supervisory experience is a plus; Buy-Sell-Trade experience is appreciated.

Responsibilities

• Carry out buying, opening and closing procedures and assist staff to ensure an organized, welcoming sales floor.
• Provide excellent customer service and help resolve concerns.
• Assist with visual merchandising and promotions.
• Monitor sales performance and support promotional activities.
• Partner with store leadership to maintain a safe, inclusive, and efficient work environment.

Skills

Retail experience

Leadership

Customer service

Communication skills

Availability

Buy-Sell-Trade experience

Tools

POS systems

Store software

Job description

Benefits:

• Training & development
• Employee discounts
• Flexible schedule

Who we are: Uptown Cheapskate is a retail fashion exchange selling everything from GUCCI to GAP. Our target audience is young adults and we have a wide selection of brands and styles.

Role: Fashion Shift Lead/ Keyholder, flexible on-site role. This role supports daily store operations, including supervising team members, opening and closing procedures, and ensuring an organized, welcoming sales floor. The Keyholder role helps oversee the buying process by evaluating incoming clothing and accessories, pricing items, and maintaining inventory standards aligned with brand guidelines.

Day-to-day tasks include: Buying, Opening & Closing procedures, Assisting staff, providing excellent customer service, assisting with visual merchandising, and helping resolve concerns. The role also involves monitoring sales performance, supporting promotional activities, and partnering with store leadership to maintain a safe, inclusive, and efficient work environment.

Qualifications

• Experience in retail or resale fashion is a must! High level of customer service, cash handling, and store operations.
• Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment.
• Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition.
• Clear, professional communication skills
• Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software.
• Availability days, evenings, weekends, & holidays as needed
• Previous supervisory experience is +++. Buy-Sell-Trade experience is appreciated.

Job Positions: Avail in Cypress, TX and The Woodlands, TX stores