Shift Lead, Humanoid Robot Operations

Figure; Santa Clara (CA); On-site; USD 48,000 - 51,000; Full time

Job summary

Figure is a leading AI robotics company headquartered in San Jose, CA. We are seeking a Shift Coordinator to lead the Humanoid Robot Operators across three shifts and own shift results.

You will set priorities, keep robots running for real commercial use cases, and communicate what happened overnight with clarity. This contract-to-hire role requires strong decision-making, hands-on robot experience, and excellent shift reporting.

Qualifications

• 3+ years in a leadership role (shift lead, supervisor, coordinator, or team lead).
• Experience in manufacturing or fast-paced operations.
• Proven track record of owning team results and accountability.
• Ability to make sound decisions under pressure.
• Excellent written and verbal communication; clear shift reports and escalation.
• Experience with robots or troubleshooting electromechanical systems.
• Familiarity with Jira or similar ticketing tool.
• Ability to stand 8+ hours and lift up to 50 lbs.
• Willingness to work a 5-day week with weekend shifts.

Responsibilities

• Lead, schedule, and direct the shift operator team and assignments.
• Own shift performance: uptime, throughput, and on-time completion; report results.
• Act as escalation point for robot failures and safety concerns.
• Track and escalate issues to engineering in Jira.
• Run structured shift handoffs between teams.
• Coach operators and support onboarding and training.
• Spot failures and drive fixes with leadership.
• Enforce safety procedures and maintain cleanliness.
• Step in hands-on to operate robots when needed.
• Ensure coverage and priorities align with goals.

Skills

Leadership

Jira

Effective communication

Decision making

Robotics/MECH troubleshooting

Ticketing tools

Physical stamina

Team coaching

Tools

Jira

Job description

Figure is a leading AI robotics company headquartered in San Jose, CA. We are seeking a Shift Coordinator to lead the Humanoid Robot Operators across three shifts and own shift results.

You will set priorities, keep robots running for real commercial use cases, and communicate what happened overnight with clarity. This contract-to-hire role requires strong decision-making, hands-on robot experience, and excellent shift reporting.