Robot Operations Lead — Humanoid Robotics

Figure; San Jose (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Figure is an AI robotics company building autonomous humanoid robots. We are seeking a Robot Operations Manager to scale our Robot Operations team, ensuring high uptime and strong cross-functional coordination with engineering.

Based in San Jose, CA, you will help deploy robots in real-world environments with a hands-on, safety-focused culture. You will build and lead a 24/7 operator team, manage shifts (including weekends), document issues in Jira, and drive process improvements.

Qualifications

• 6+ years leading frontline or technical ops teams in fast-paced environments.
• Experience operating and troubleshooting hardware, robotics or mechanical systems.
• Excellent communication and organizational skills.
• Able to manage shift-based operations and competing priorities.
• Willingness to travel as needed for operational needs.

Responsibilities

• Build, train, and lead Figure’s Robot Operator team.
• Manage 24/7 robot operations with weekend coverage.
• Oversee shift scheduling and frontline operations.
• Ensure operators document and elevate issues through Jira.
• Partner with engineering to troubleshoot operational issues.
• Track metrics and drive continuous process improvements.
• Develop onboarding and training programs for operators.
• Promote safety, accountability and operational discipline.
• Support hands-on robot operation and troubleshooting as needed.

Skills

Leadership

Operations management

Team leadership

Robotics ops

Tools

Jira

Job description

Figure is an AI robotics company building autonomous humanoid robots. We are seeking a Robot Operations Manager to scale our Robot Operations team, ensuring high uptime and strong cross-functional coordination with engineering.

Based in San Jose, CA, you will help deploy robots in real-world environments with a hands-on, safety-focused culture. You will build and lead a 24/7 operator team, manage shifts (including weekends), document issues in Jira, and drive process improvements.