Shift Coordinator, Humanoid Robot Operations (Night Shift)

Figure; San Jose (CA); On-site; USD 55,000 - 62,000; Full time

Job summary

Figure, an AI robotics company based in San Jose, CA, seeks a Night Shift Coordinator to lead the overnight team of Humanoid Robot Operators. You will own shift results, set priorities, and ensure robot uptime for real commercial use cases.

The role requires strong decision-making under pressure, structured reporting, and hands-on robot operation when needed. The position is contract-to-hire with a transition to full-time employment, and involves a 10:30 PM to 7:00 AM schedule, with a 5-day

Qualifications

• 5+ years in a leadership role in fast-paced environments.
• Proven track record of owning team results and accountability.
• Able to make autonomous decisions under pressure.
• Excellent communication with clear shift reports and escalation to technical teams.
• Experience with robots or troubleshooting mechanical/electromechanical systems.
• Familiar with Jira or similar ticketing systems.
• Willing to stand 8+ hours and handle humanoid hardware.
• Willing to work 5-day week with a weekend shift.

Responsibilities

• Lead, schedule, and direct the night shift operator team and assignments.
• Own shift performance: uptime, throughput, and on-time completion of customer use cases.
• Act as the first escalation point for robot failures, safety concerns, and blockers.
• Log issues in Jira and ensure high-quality tickets; enforce ticket discipline.
• Run structured shift handoffs with day shift leadership to prevent information loss.
• Coach operators, onboard new hires, and promote accountability and continuous improvement.
• Identify recurring failures and drive fixes with engineering and operations leadership.
• Enforce safety procedures for robot operation and model them yourself.
• Ensure work areas are clean and organized; maintain equipment and robot procedures.
• Step in hands-on to operate robots when needed.

Skills

Leadership

Shift coordination

Decision making under pressure

Robotics experience

Written and verbal communication

Jira

Team coaching

Tools

Jira

Job description

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

This is a contract-to-hire position with the goal of transitioning to full-time employment.

As the Night Shift Coordinator, you will lead our overnight team of Humanoid Robot Operators and own the results of the shift. Night shift has limited engineering support, so you'll be the one making the calls. You'll set priorities, keep robots running for real commercial use cases, solve problems as they come up, and hand the day team a clear, accurate picture of what happened overnight.

This role is for someone who treats the shift's outcomes as their own. When targets are missed, you find out why and fix it. When targets are hit, you look for ways to improve on them.

SHIFT:

10:30 PM to 7:00 AM

Responsibilities

• Lead, schedule, and direct the night shift operator team, including robot and station assignments, coverage, and shift priorities.
• Own shift performance: robot uptime, task throughput, and on-time completion of the customer use case. Report results and misses at the end of every shift.
• Act as the first point of escalation for robot failures, safety concerns, and operational blockers. Triage quickly and decide whether to keep running, pivot, or stand down.
• Make sure every issue is tracked, documented, and escalated to the right engineering team in Jira, and hold the team to a high standard for ticket quality.
• Run structured shift handoffs with day shift leadership so nothing gets lost between teams.
• Coach operators in real time. Give direct feedback, support onboarding and training for new hires, and build a culture of accountability and continuous improvement.
• Spot recurring failures and process gaps, then drive fixes with engineering and operations leadership.
• Enforce all safety procedures for robot operation and model them yourself.
• Make sure work areas meet cleanliness and organization standards, and that the team follows equipment and robot maintenance procedures, including bring-up and shutdown.
• Step in hands-on and operate robots when the shift needs it.

Requirements

• 5+ years of experience in a leadership role such as shift lead, supervisor, coordinator, or team lead. Manufacturing, field operations, lab operations, or a similar fast-paced environment is required.
• A proven track record of owning team results: hitting targets, improving metrics, and holding yourself and others accountable.
• Confidence making sound decisions on your own and under pressure, without waiting for direction.
• Excellent written and verbal communication, including clear shift reports and effective escalation to technical teams.
• Experience working with robots or troubleshooting mechanical or electromechanical systems.
• Familiarity with Jira or a similar ticketing/tracking tool.
• Openness to giving and receiving constructive feedback, with a drive for constant improvement.
• Ability to stand 8+ hours a day and physically manage humanoid hardware.
• 5-day workweek with a mandatory weekend shift and 2 days off.

Physical Requirements

• Lifting & Handling: Must be able to safely lift, carry, and maneuver equipment or humanoid hardware weighing up to 50 lbs independently.
• Sustained Mobility: Ability to stand and move throughout the work area for the entirety of an 8+ hour shift (excluding meal/rest breaks).
• Manual Effort: Capacity for frequent bending, reaching, stooping, and fine motor manipulation of robot hardware.

Bonus Qualifications

• Experience leading overnight or off-hours teams.
• Background in robotics, automation, or a hardware startup environment.
• Experience building or improving operational processes, SOPs, or performance tracking.
• A passion for helping scale the deployment of learning humanoid robots.

Training:

There will be a 1 week training process at company headquarters. Training takes place Monday through Friday from 9:00 AM to 5:30 PM.

The US base pay range for this full-time position is $40.00 to $45.00 per hour.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.