Shift Supervisor – Lead Team & Guest Experience

Freddy's Frozen Custard & Steakburgers; Bradenton (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid time off after 1 year

Meal allowance

Team & Family culture

Paid training

Advancement opportunities

Job summary

Freddy's Frozen Custard & Steakburgers in Bradenton, FL is seeking Shift Supervisors to assist management with day-to-day operations, lead the team, and improve guest experiences while upholding hospitality standards.

This full-time role offers competitive pay based on experience, benefits, and opportunities for advancement within a fun, team‑oriented culture centered on hospitality.

Qualifications

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills
• Natural leadership skills
• Must have a self-starting personality with an even disposition
• Must always maintain a professional appearance and manner
• Must be able to communicate well with guests and team members
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Ability to use point of sale system

Responsibilities

• Assist management with day-to-day operations and lead team members
• Provide exceptional guest service and resolve guest issues
• Support labor and food cost controls and adherence to standards
• Serve as a hospitality role model and promote a positive team culture

Skills

Guest-focused leadership

Willingness to learn

Natural leadership

Self-starter

Professional appearance

Communication with guests & team

Team player

Tools

POS system

Job description

Freddy’s is looking for Shift Supervisors to assist management with the day-to-day operations of the restaurant by providing leadership, motivating team members and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.

• Full-Time position with benefits; Competitive pay based on experience; Opportunities for advancement.

Required Skills and Experience:

• One-year experience in guest focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills
• Natural leadership skills
• Must have a self-starting personality with an even disposition
• Must always maintain a professional appearance and manner
• Must be able to communicate well with guests and team members
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Ability to use point of sale system

Benefits:

• Paid Time Off after 1 year of service
• Meal Allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid training
• Opportunities to advance and grow

Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!
Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.
We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality!