Shift Lead - Guest Experience & Team Growth

Thunderdome Restaurant Group; Amelia (OH); On-site; USD 29,000 - 42,000; Full time

Job summary

Thunderdome Restaurant Group is seeking a shift lead to help enhance guest experience and ensure the quality of our menu items. The role involves standing and moving on the line with food and beverage prep, while engaging with guests and maintaining Thunderdome's standards.

Ideal candidates are passionate, driven to grow with our restaurant group, and capable of following written and oral instructions. The job emphasizes safety, sanitation, and professional appearance in a fast-paced environment.

Qualifications

• Must be able to move and maneuver up to 50 pounds.
• Passionate and driven to grow with the restaurant group.
• Able to follow written and oral instructions and procedures.
• Maintains a clean and professional appearance.
• Follows safety, sanitation and health standards.
• Supports guest experience and the quality of menu items.

Responsibilities

• Assist with guest experience and overall quality of menu items according to Thunderdome's standards and specs.
• Frequently works on the line with food and beverage preparation while interacting with guests.
• Assist managers in developing team members and holding them accountable to high standards.

Skills

Food & beverage knowledge

Guest service

Safety & sanitation

Professional appearance

Team leadership

Job description

Thunderdome Restaurant Group is seeking a shift lead to help enhance guest experience and ensure the quality of our menu items. The role involves standing and moving on the line with food and beverage prep, while engaging with guests and maintaining Thunderdome's standards.

Ideal candidates are passionate, driven to grow with our restaurant group, and capable of following written and oral instructions. The job emphasizes safety, sanitation, and professional appearance in a fast-paced environment.