Shift Lead — Lead Great Shifts & Customer Service

JAI Taco Atlanta; Snellville (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

A Taco Bell franchise in Snellville, Georgia is looking for a Shift Lead to support the Restaurant General Manager and oversee effective work shifts. This role involves ensuring Team Members complete their responsibilities, maintaining safety standards, and providing exceptional customer service. The Shift Lead is expected to solve complaints promptly, guide team members positively, and uphold restaurant policies. The position offers an opportunity to grow in a dynamic environment while ensuring a friendly and efficient customer experience.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Willingness to provide constructive feedback to Team Members.
• Strong communication skills with the Restaurant Management team.

Responsibilities

• Support the Restaurant General Manager by running effective shifts.
• Ensure Team Members complete all assigned duties.
• Maintain a safe and friendly work environment.

Skills

Problem-solving

Customer service

Team leadership

Communication

Job description

A Taco Bell franchise in Snellville, Georgia is looking for a Shift Lead to support the Restaurant General Manager and oversee effective work shifts. This role involves ensuring Team Members complete their responsibilities, maintaining safety standards, and providing exceptional customer service. The Shift Lead is expected to solve complaints promptly, guide team members positively, and uphold restaurant policies. The position offers an opportunity to grow in a dynamic environment while ensuring a friendly and efficient customer experience.