Shift Lead - Guest Experience & Store Ops Pro

Smoothie King; Flower Mound (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Job summary

Smoothie King is seeking a Shift Leader for its Flower Mound, TX location. You will support the General Manager in daily operations, lead team members, and ensure a superior guest experience while maximizing sales and profitability.

You will oversee opening/closing procedures, assist with product ordering, and uphold brand standards. Comfortable health and safety practices and strong communication are essential at this busy store.

Qualifications

• Experience in leading store operations and guiding team members.
• Focus on guest experience and profitability while maintaining standards.
• Ability to communicate effectively and provide feedback.
• Comfort with using a POS system and basic office tools.

Responsibilities

• Assisting the General Manager in the overall operations of the store in a leadership capacity.
• Ensuring a superior guest experience, maximizing sales performance, and driving profitability while maintaining a fun and welcoming atmosphere.
• Will complete the store opening/ closing and follow opening/ closing procedures
• Assist the General Manager with product ordering
• Brand loyalty: Communicate and execute a positive brand impression to the overall Guest experience.
• Must ensure consistency and high-quality preparation of smoothies and Guest service.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of all areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

Skills

Leadership

Customer service

Operations management

Team supervision

Communication skills

Tools

POS cashier system

Microsoft Office

Job description

Smoothie King is seeking a Shift Leader for its Flower Mound, TX location. You will support the General Manager in daily operations, lead team members, and ensure a superior guest experience while maximizing sales and profitability.

You will oversee opening/closing procedures, assist with product ordering, and uphold brand standards. Comfortable health and safety practices and strong communication are essential at this busy store.