Shift Lead: Guest Experience & Store Ops

Ontario Trillium Foundation; Niles (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation in Niles, Illinois is seeking an Assistant Manager to oversee daily operations and ensure outstanding guest experiences. You will lead team members, manage shift duties, and uphold quality standards while promoting sales and executing food safety procedures.

The ideal candidate has strong leadership skills and experience in customer service. Apply today to join our team!

Qualifications

• Experience in a team leadership role within a retail or hospitality setting.
• Ability to resolve guest complaints and provide excellent customer service.
• Knowledge of food safety procedures is essential.

Responsibilities

• Lead and train team members on shift operations.
• Manage guest experience and ensure service excellence.
• Control food costs and adhere to safety protocols.

Skills

Guest service skills

Team leadership

Sales performance

Food safety knowledge

Job description

Ontario Trillium Foundation in Niles, Illinois is seeking an Assistant Manager to oversee daily operations and ensure outstanding guest experiences. You will lead team members, manage shift duties, and uphold quality standards while promoting sales and executing food safety procedures.

The ideal candidate has strong leadership skills and experience in customer service. Apply today to join our team!