Shift Lead & Guest Experience Champion

RaceTrac; Deltona (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership development and hands-on培训

Flexible scheduling

Benefits package incl. medical, dental

Job summary

RaceTrac in Deltona, FL is seeking a Shift Manager to lead a winning team on every shift, set a positive tone, and coach team members. You’ll drive store operations and guest service while upholding food safety and cleanliness standards.

This hands-on role offers leadership development, opportunities for career growth, and a fast-paced, people-first environment with competitive pay and benefits.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.
• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Oversee inventory, vendor check-in, and promotional communication.
• Manage write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Communication

Team building

Customer service

Education

High School Diploma or GED

Job description

RaceTrac in Deltona, FL is seeking a Shift Manager to lead a winning team on every shift, set a positive tone, and coach team members. You’ll drive store operations and guest service while upholding food safety and cleanliness standards.

This hands-on role offers leadership development, opportunities for career growth, and a fast-paced, people-first environment with competitive pay and benefits.