Shift Lead & Guest Experience Champion

Ontario Trillium Foundation; Cartersville (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Little Caesars in Cartersville, GA is seeking an Assistant Manager to oversee shift operations, enhance guest experience, drive sales, and ensure brand standards are met during each shift.

You will supervise colleagues, train team members, manage line tasks, handle cash and safety procedures, and resolve guest issues, reporting to the Restaurant Manager. This role involves opening/closing duties and promoting in-store promotions to boost profitability.

Qualifications

• Leadership of restaurant staff during shifts
• Ensuring customer service standards are met
• Ability to train and supervise colleagues

Responsibilities

• Oversee shift operations and guest experience
• Lead team on shifts, assign tasks and provide feedback
• Promote sales through in-store promotions and suggestive selling
• Ensure food safety procedures and cost controls
• Count drawers and follow cash handling procedures
• Open/close shifts and supervise colleagues

Skills

Guest service

Team leadership

Training

Shift management

Cash handling

Job description

Little Caesars in Cartersville, GA is seeking an Assistant Manager to oversee shift operations, enhance guest experience, drive sales, and ensure brand standards are met during each shift.

You will supervise colleagues, train team members, manage line tasks, handle cash and safety procedures, and resolve guest issues, reporting to the Restaurant Manager. This role involves opening/closing duties and promoting in-store promotions to boost profitability.