Shift Lead — Growth-Minded Leader in a Fast-Paced Café

Harri; Bountiful (UT); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Growth opportunities

Competitions for prizes

Job summary

Swig is seeking a Shift Lead to help ensure smooth store operations and deliver an unforgettable customer experience. You’ll lead by example, mentor teammates, and manage front-of-house tasks from drinks to food prep while upholding Swig’s high standards.

You’ll train staff, coordinate with the team, and ensure deposits, checklists, and safety protocols are followed. A 16+ age minimum and food handler permit are required for this role.

Qualifications

• Must be at least 16 years old.
• Food handler's permit required.
• Restaurant experience is a plus.
• Strong team collaboration and growth mindset.

Responsibilities

• Complete store checklists, manage deposits, and ensure smooth operations.
• Train, mentor, and communicate with team members to achieve success.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
• Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Maintain food rotation, cleanliness, and adhere to safety and sanitation standards.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

Skills

Leadership

Customer service

Teamwork

Communication

Multitasking

Attention to detail

Food handler permit

Reliability

Punctuality

Job description

Swig is seeking a Shift Lead to help ensure smooth store operations and deliver an unforgettable customer experience. You’ll lead by example, mentor teammates, and manage front-of-house tasks from drinks to food prep while upholding Swig’s high standards.

You’ll train staff, coordinate with the team, and ensure deposits, checklists, and safety protocols are followed. A 16+ age minimum and food handler permit are required for this role.