Shift Lead & Grill Cook — Fast-Casual Leadership & Growth

Capriotti's Sandwich Shop; Lewes (DE); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Free meals

Employee discounts

Flexible scheduling

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop in Lewes, DE is hiring a motivated Restaurant Shift Lead to help guide daily operations, supervise team members, and deliver outstanding guest service in a fast-paced setting.

You’ll collaborate with management to maintain Capriotti’s standards, manage shift tasks, and foster a positive, respectful culture while supporting career growth and hands-on leadership. This role offers opportunities for advancement and a schedule that includes nights, weekends, and holidays.

Qualifications

• Previous experience in restaurant, food service, hospitality, or retail leadership preferred.
• Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.
• Dependable, adaptable, and team-oriented mindset.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Job description

Capriotti’s Sandwich Shop in Lewes, DE is hiring a motivated Restaurant Shift Lead to help guide daily operations, supervise team members, and deliver outstanding guest service in a fast-paced setting.

You’ll collaborate with management to maintain Capriotti’s standards, manage shift tasks, and foster a positive, respectful culture while supporting career growth and hands-on leadership. This role offers opportunities for advancement and a schedule that includes nights, weekends, and holidays.