Shift Lead FullTime (Eaze)

Vireo; Palatka (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Eaze is a growing cannabis retailer with in-store roles in Florida, including Palatka. This position handles promoting and selling products, delivering top customer service, and acting as a keyholder to open/close the store.

You’ll ensure accurate POS use, cash handling, and compliance, while greeting customers, processing orders, and supporting merchandising and inventory tasks.

Qualifications

• Sales experience in a retail store environment is preferred, but not required
• Customer service experience in restaurant, hospitality, and retail
• Reliable, punctual, dependable, and trustworthy
• Ability to work in a fast-paced environment
• Ability to work days/nights/weekends/holidays
• High school diploma or equivalent, or GED

Responsibilities

• Promote and sell products, ensuring high levels of customer satisfaction
• Deliver excellent customer service and enhance the in-store experience
• Open and close the store as a keyholder
• Assist customers in-store, on the phone, and with online orders
• Encourage sales through engagement and product knowledge
• Maintain proper merchandising, signage, and pricing
• Assist with inventory and stock replenishment
• Uphold company policies and compliance standards
• Support management in training new employees

Skills

Customer service

Cash handling

POS training

Retail sales

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Who we are

Eaze is a growing cannabis retailer with one grow and many stores in the state of Florida.

What we offer

• Compensation: $16/hour

What the role is about

Responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store. Keyholder responsible for the ability to open and close the store.

What impact you'll make

• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Ensures high levels of customer satisfaction through excellent customer service
• Greets and checks in customers in a friendly and welcoming manner
• Assists customers in-store, on the phone, and processes online orders
• Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge
• Ensures compliance with legal requirements and has a full understanding of the training and compliance binder
• Assists with inventory, including receiving and stocking merchandise
• Upholds the Company policies and procedures and MED compliance standards
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
• Responsible for maintaining a clean, neat, and well-stocked store, as well as ensuring general housekeeping duties are upheld
• Responsible for opening and closing the store as a keyholder
• Support management in training new employees

What you’ve accomplished

• Sales experience in a retail store environment is preferred, but not required
• Customer service experience in restaurant, hospitality, and retail
• Reliable, punctual, dependable, and trustworthy
• Ability to work in a fast-paced environment
• Ability to work days/nights/weekends/holidays
• High school diploma or equivalent, or GED

What you're capable of

• Must be able to lift at least 25 lbs. and be able to stand, sit, bend, kneel, crouch, and reach
• Must have reliable transportation to store
• Willing and able to submit fingerprints for a Level 2 background screening upon hire

http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0435/Sections/0435.04.html

EEO Statement

Eaze is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.