Shift Lead FullTime (Eaze)

Vireo Health; Town of Florida (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Eaze is a growing cannabis retailer with in-store roles focused on promoting products, delivering top-notch customer service, and managing daily store operations in Florida. You will assist customers in-store, on the phone, and handle online orders while maintaining compliance and store appearance.

This role requires the ability to open and close the store as a keyholder, train new employees, and uphold safety, compliance, and merchandising standards in a fast-paced environment.

Qualifications

• Retail or customer service experience preferred.
• High school diploma or GED required.
• Able to lift up to 25 lbs and stand for long periods.

Responsibilities

• Promote and sell products, ensuring high levels of customer satisfaction.
• Deliver excellent in-store customer service and enhance the customer experience.
• Open and close the store as a keyholder and assist with inventory as needed.
• Greet customers, process transactions, and handle phone and online orders.

Skills

Customer service

Sales

Retail

Education

High school diploma or GED

Tools

POS system

Job description

Who we are:

Eaze is a growing cannabis retailer with one grow and many stores in the state of Florida.

What we offer:

• Compensation: $16/hour

What the role is about:

Responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store. Keyholder responsible for the ability to open and close the store.

What impact you'll make:

• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Ensures high levels of customer satisfaction through excellent customer service
• Greets and checks in customers in a friendly and welcoming manner
• Assists customers in-store, on the phone, and processes online orders
• Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge
• Ensures compliance with legal requirements and has a full understanding of the training and compliance binder
• Assists with inventory, including receiving and stocking merchandise
• Upholds the Company policies and procedures and MED compliance standards
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
• Responsible for maintaining a clean, neat, and well-stocked store, as well as ensuring general housekeeping duties are upheld
• Responsible for opening and closing the store as a keyholder
• Support management in training new employees

Whatyou’veaccomplished:

• Sales experience in a retail store environment is preferred, but not required
• Customer service experience in restaurant, hospitality, and retail
• Reliable, punctual, dependable, and trustworthy
• Ability to work in a fast-paced environment
• Ability to work days/nights/weekends/holidays
• High school diploma or equivalent, or GED

What you're capable of:

• Must be able to lift at least 25 lbs. and be able to stand, sit, bend, kneel, crouch, and reach.
• Must have reliable transportation to store
• Willing and able to submit fingerprints for a Level 2 background screening upon hire
  http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&URL=0400-0499/0435/Sections/0435.04.html

EEO Statement

Eaze isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.