Shift Lead - Free Meals, Flexible Scheduling & Growth

Workstream; Hampton (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Leadership training and development

Advancement opportunities

Team oriented workplace

Job summary

Hudson Restaurant Group is hiring Shift Leads to help lead daily restaurant operations and support our teams in delivering outstanding service. This is an entry-level leadership position for someone ready to build management skills, take on greater responsibility and prepare for future advancement.

As a Shift Lead at Zaxby's, you will work hands-on across front-of-house and back-of-house, ensuring guest satisfaction, maintaining cleanliness and safety, and helping open/close the restaurant

Qualifications

• Previous restaurant or leadership experience preferred.
• Willingness to work hands-on in all areas of the restaurant.
• Ability to communicate clearly, delegate responsibilities and support team members.
• Strong attention to cleanliness, food quality, guest service and operational standards.
• Dependable, energetic and committed to working as part of a team.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Ability to complete all required Zaxby's training and certifications.
• Interest in developing leadership skills and advancing within the restaurant.

Responsibilities

• Help lead restaurant shifts and support day-to-day operations.
• Assign positions, delegate responsibilities and keep the team focused throughout each shift.
• Work hands-on across front-of-house and back-of-house operations.
• Maintain high standards for guest service, food quality, cleanliness, accuracy and speed.
• Open and close the restaurant and office according to established procedures.
• Serve as a responsible keycard holder and follow restaurant security procedures.
• Accurately handle cash and complete required shift reconciliations.
• Conduct restaurant walk-throughs to identify and address operational needs.
• Support the implementation of new procedures, promotions and operational improvements.
• Report daily restaurant performance numbers and develop an understanding of what they mean.
• Communicate staffing, equipment and operational concerns to restaurant leadership.
• Coach and support team members while setting a positive example.
• Maintain a clean, safe and organized restaurant.
• Consistently uphold Zaxby's brand standards, policies and procedures.

Skills

Leadership experience

Hands-on leadership

Communication

Team player

Flexible scheduling

Training completion

Job description

Hudson Restaurant Group is hiring Shift Leads to help lead daily restaurant operations and support our teams in delivering outstanding service. This is an entry-level leadership position for someone ready to build management skills, take on greater responsibility and prepare for future advancement.

As a Shift Lead at Zaxby's, you will work hands-on across front-of-house and back-of-house, ensuring guest satisfaction, maintaining cleanliness and safety, and helping open/close the restaurant