Shift Lead — Food Service & Team Coach

Craft Food Halls; Waltham (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A food service establishment in Waltham is seeking a dedicated Team Supervisor to support operations with passion. The role includes supervising team members, ensuring adherence to food safety standards, and providing real-time coaching. Candidates must excel in multitasking and have strong interpersonal skills to guide a diverse team in a fast-paced environment while creating exceptional guest experiences. This position offers the opportunity to thrive in a supportive and energetic atmosphere.

Qualifications

• Ability to convey information effectively to team members.
• Ability to guide and support team during service.
• Strong work ethic and reliability during scheduled shifts.

Responsibilities

• Support operations while embodying values of Love, Energy, and Food.
• Verify and correct product storage and preparation.
• Assist in training team members on menu builds.
• Provide real-time coaching and escalate issues to management.
• Maintain a positive work environment.

Skills

Multitasking

Teamwork

Organization

Interpersonal communication

Information conveyance

Problem solving

Accountability

Google Workplace knowledge

Microsoft knowledge

Job description

A food service establishment in Waltham is seeking a dedicated Team Supervisor to support operations with passion. The role includes supervising team members, ensuring adherence to food safety standards, and providing real-time coaching. Candidates must excel in multitasking and have strong interpersonal skills to guide a diverse team in a fast-paced environment while creating exceptional guest experiences. This position offers the opportunity to thrive in a supportive and energetic atmosphere.