Guest Experience Team Lead - Fast-Paced Service

Craft Food Halls; Cambridge (MA); On-site; USD 15,000 - 25,000; Full time

Job summary

A leading dining establishment in Cambridge, Massachusetts is seeking supervisors to lead daily service with passion and integrity. The role involves verifying product standards, creating exceptional guest experiences, and promoting a positive work environment. Ideal candidates will possess excellent interpersonal skills, accountability, and the ability to motivate team members. Compensation is competitive at $25/hour, plus tips where applicable.

Qualifications

• Ability to work in a fast-paced environment.
• Effective communication skills to convey information.
• Eagerness for listening to and providing feedback.

Responsibilities

• Verify and correct product storage and preparation.
• Promote a positive working environment and culture.
• Create an exceptional experience for all guests.
• Lead setup for catering events when applicable.
• Partner with management to ensure effective communication.

Skills

Multitasking

Teamwork

Excellent Interpersonal Communication Skills

Problem Solving

Motivating and Directing People

Accountability

Honesty and Trustworthiness

Job description

A leading dining establishment in Cambridge, Massachusetts is seeking supervisors to lead daily service with passion and integrity. The role involves verifying product standards, creating exceptional guest experiences, and promoting a positive work environment. Ideal candidates will possess excellent interpersonal skills, accountability, and the ability to motivate team members. Compensation is competitive at $25/hour, plus tips where applicable.