Shift Lead, Food Service & Guest Experience (Flexible Schedule)

Pilot Travel Centers LLC.; Olive Branch (MS); On-site; USD 16,000 - 24,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Olive Branch, MS is seeking an operations supervisor to guide restaurant activities during non-peak hours. You will support the management team, oversee shift plans, and ensure hospitality standards are met while monitoring cash handling and safety procedures.

The role emphasizes leadership of hourly staff, adherence to brand policies, and ongoing training to maintain product quality and service excellence.

Qualifications

• Experience in restaurant operations or shift supervision.
• Knowledge of hospitality standards and cash handling procedures.

Responsibilities

• Supervise restaurant activities during non-peak service hours as needed.
• Assist management team with shift execution and task follow-ups.
• Monitor food prep, cash handling, and SOS (Speed of Service) goals.
• Ensure compliance with brand standards, safety, and dress code; support training of team members.

Job description

Pilot Company in Olive Branch, MS is seeking an operations supervisor to guide restaurant activities during non-peak hours. You will support the management team, oversee shift plans, and ensure hospitality standards are met while monitoring cash handling and safety procedures.

The role emphasizes leadership of hourly staff, adherence to brand policies, and ongoing training to maintain product quality and service excellence.