Guest Services Shift Lead – Flexible Schedule

Pilot Company; Olive Branch (MS); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Fuel Discount

Nationwide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Olive Branch, MS, is seeking a Guest Services team member to process fuel and merchandise transactions and to lead a small cashier shift. The role emphasizes accurate cash handling and delivering excellent guest experiences.

You will follow company policies for restricted items, complete shift reports, and support daily travel-center operations while maintaining a clean, organized workspace.

Qualifications

• Experience handling cash transactions and POS systems.
• Ability to lead small shift teams during peak hours.
• Commitment to friendly, efficient guest service.

Responsibilities

• Lead a shift of one-to-two cashiers to process all cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area and follow guidelines on restricted merchandise.
• Ensure quality service is delivered to every guest and handle complaints per policy.
• Assist with other travel center functions and maintain overall operations.

Skills

Guest services

Cash handling

Team leadership

Job description

Pilot Company in Olive Branch, MS, is seeking a Guest Services team member to process fuel and merchandise transactions and to lead a small cashier shift. The role emphasizes accurate cash handling and delivering excellent guest experiences.

You will follow company policies for restricted items, complete shift reports, and support daily travel-center operations while maintaining a clean, organized workspace.