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Benefits offered by this job
Competitive pay
Free bachelor's degree and scholarship programs
Free meals
Flexible schedules
Vacation pay and additional Paid Time Off
Medical benefits
401k retirement plan with 6% match
Health and wellness programs
Discounts on mortgages, vehicles, cell phones, gym memberships
Job summary
A popular fast-food chain is hiring a Shift Lead in Swansea, Massachusetts. You will lead shifts, resolve customer concerns, and ensure satisfaction while guiding your team. Responsibilities include managing food quality, overseeing tasks, providing feedback, and participating in training. Ideal candidates will have at least one year of restaurant experience and strong leadership skills. The company offers competitive pay and great benefits, including free meals, a 401k retirement plan, and scholarship programs.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Excellent communication skills required.
Responsibilities
Ensure consistent customer satisfaction by executing the MIC Success Routine.
Oversee Team Members' completion of Shift Excellence tasks.
Resolve customer complaints quickly.
Skills
Restaurant experience
Leadership skills
Communication skills
Basic Math skills
Job description
A popular fast-food chain is hiring a Shift Lead in Swansea, Massachusetts. You will lead shifts, resolve customer concerns, and ensure satisfaction while guiding your team. Responsibilities include managing food quality, overseeing tasks, providing feedback, and participating in training. Ideal candidates will have at least one year of restaurant experience and strong leadership skills. The company offers competitive pay and great benefits, including free meals, a 401k retirement plan, and scholarship programs.