A popular fast-food chain in Swansea is seeking a Shift Lead who will lead shifts energetically, ensuring high customer satisfaction and a positive team environment. The role involves coaching team members, resolving complaints, overseeing food quality, and assisting with management tasks. Ideal candidates should have at least a year of experience in restaurant or retail settings, alongside strong leadership and communication skills. Flexible schedules and competitive pay are offered, along with numerous benefits.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Excellent communication, management, and organizational skills.
Responsibilities
Lead shifts with energy and inspire your team.
Resolve customer complaints quickly to ensure satisfaction.
Oversee food safety, quality, and ensure accuracy of orders.
Skills
Leadership skills
Customer service
Communication skills
Organizational skills
Basic math skills
Job description
A popular fast-food chain in Swansea is seeking a Shift Lead who will lead shifts energetically, ensuring high customer satisfaction and a positive team environment. The role involves coaching team members, resolving complaints, overseeing food quality, and assisting with management tasks. Ideal candidates should have at least a year of experience in restaurant or retail settings, alongside strong leadership and communication skills. Flexible schedules and competitive pay are offered, along with numerous benefits.