Shift Lead: Flexible Hours, Growth & Benefits

Taco Bell; Middletown (RI); On-site; USD 17,908 - 31,684; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones

Job summary

A leading fast-food chain is looking for a Shift Lead to drive team performance and customer satisfaction in Middletown, Rhode Island. In this role, you'll manage shifts, resolve customer concerns, and guide team members in a fast-paced environment. The ideal candidate will have restaurant experience, strong leadership skills, and the ability to maintain high customer service standards. Competitive pay and great benefits are offered.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Attendance and punctuality a must.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee team members' completion of Shift Excellence tasks.
• Resolve customer complaints quickly and positively.
• Assist with Profit & Loss management.

Skills

Restaurant / Retail Experience

Leadership Skills

Communication Skills

Basic Math Skills

Customer Satisfaction Focus

Job description

A leading fast-food chain is looking for a Shift Lead to drive team performance and customer satisfaction in Middletown, Rhode Island. In this role, you'll manage shifts, resolve customer concerns, and guide team members in a fast-paced environment. The ideal candidate will have restaurant experience, strong leadership skills, and the ability to maintain high customer service standards. Competitive pay and great benefits are offered.